Make your own free website on Tripod.com

Timothy Sanersri

tims1@usa.net

RELEVANT EXPERIENCE

Ten years of LAN management, design, installation, and administration on NOVELL and LAN Manager networks. Experienced in software evaluation and configuration on various platforms. Extensive background in PC and communications equipment repair to component level. Excellent user/client interface skills.

HARDWARE

IBM PC/XT/AT AND COMPATIBLES

NOVELL

IBM PS2/386, 286

CONVERGENT TECHNOLOGY

IBM PC/AT 486, Pentium COMPATIBLES

MICROCHANNEL

DOS/WIN/UNIX Compatible Notebooks

APPLE-MAC NOTEBOOKS & DESKTOPS

WELLFLEET & NEWPORT, CISCO ROUTERS

APPLE-MAC POWERPC

SOFTWARE

MS-DOS 6.X

MS OFFICE 4.0 - 97

WORDPERFECT OFFICE

NOVELL NETWARE

MS OFFICE FOR THE MAC

HARVARD GRAPHICS

MS-WINDOWS/NTAS/

NT Terminal server

CITRIX-WINCREDABLE, Metaframe

 

EXCHANGE/MS MAIL/CC:MAIL/MS OutLook 97/98

APPLE-MAC SYSTEM 7.5

LOTUS SMARTSUITE

DBASE III+

MS LAN MANAGER

GRAPHIC SOFTWARE.

MULTIMEDIA SOFTWARE

 

EXPERIENCE HIGHLIGHTS

MANAGEMENT INFORMATION SYSTEMS MANAGER, Gemini Air Cargo, August 96 - Present

Responsible for the technical and administrative management of 10 installed MS Windows NTAS servers. Currently leading effort to appraise and redesign network stability and integrity, to include segmentation of servers for more reliable network access. Responsible for acquisition, configuration and support of all desktop systems and peripherals, application installations and upgrades. Administer workstations under multiple platforms, including DOS, Windows, Windows for Workgroups, Windows 95, Windows 98 and NT Workstation. Implemented Citrix Metaframe remote dial-in application Server and hardware to provide a remote access solution for users. Manage three segments on a private I/P network for Internet access through a Proxy server and two wan sites and Two public I/P network address.  Responsible for disseminating network and software update information, coordinating PC maintenance, and initiating policies and procedures for an onsite Help Desk. Supervise hiring and duties of contractors.

OFFICE TECHNOLOGIES SPECIALIST, Booz·Allen & Hamilton, June 93 - August 96

Responsible for the technical and administrative management of seven installed MS LAN Manager and Windows NTAS servers. Currently leading effort to appraise and redesign network stability and integrity, to include segmentation of servers for more reliable network access. Responsible for acquisition, configuration and support of all desktop systems and peripherals, application installations and upgrades, allocating a capital budget of $150K. Administer workstations under multiple platforms, including DOS, Windows, Windows for Workgroups, Windows 95 beta site, HP-Unix, and Macintosh System 7.X Recently evaluated remote dial-in applications and hardware to provide a remote access solution for users. Manage seven segments (1275 IPaddresses) of a Class B license for Internet access. Responsible for System 75 telephone installations, changes, moves and deletions, hardware and software upgrades. Provide extensive end user support, including individual training sessions, disseminating network and software update information, coordinating PC maintenance, and initiating policies and procedures for an onsite Help Desk. Supervise hiring and duties of one network technician. Produce long distance telephone billing reports for 300 employee extensions.

NOVELL NETWORK/GUI ADMINISTRATOR, COMSYS Technical Services, Inc., Jan 1992 - June 93.

Administered Novell LAN networks and servers throughout six office locations in Rockville, Phoenix, Raleigh, Atlanta, Denver, and Dallas. Performance tuned and customized all Novell operating systems to meet user needs. Analyzed software and hardware requirements requested by each remote office. Researched multimedia video capture hardware and applications for corporate presentations. Provided user setup, hardware and software installation, maintenance, network troubleshooting, user training, system backup and software customization for individual users. Maintained electronic mail, communications software, and headquarters telephone system and voice mail. Handled Help Desk requests for support and service on information technology-related issues.



CUSTOMER SERVICE ENGINEER, Centel, Oct 1987 - Jan 1992.

Provided sole support for 35 Virginia zone clients in PC and Novell environments. Installed, maintained, and upgraded networks and file servers for 550 PC nodes across service area. Repaired network multi access units, network boards and identified software problems. Installed fiber optic cabling, terminations and memory upgrades. Extensive user interface at various client sites, including Department of Defense, First Virginia Bank, IMF, and Chrysler.

ELECTRONIC TEST TECHNICIAN, American Microwave Corporation, Aug 1987-Oct 1987,
Dec 1986-Feb 1987, Feb 1985-Jul 1986.

Performed repair, testing, assembly and shipping of-microwave components for communication satellites.

FIELD ENGINEER, MCI Corporation, Jul 1986 - Dec 1986.

Electronic communications and computer satellite equipment repair. Short work span due to mass lay-off.

ELECTROMECHANICAL TECHNICIAN, Solarex Corporation, Aug 1983 - Jan 1985.

Assembled, installed, tested and troubleshot electromechanical equipment.

ELECTRONIC MAINTENANCE CHIEF, U.S. Army Reserve, Oct 1981 - Present.

Field radio repair to direct support level. Deploy, operate and maintain Transmitter Group AN/TSC-99. Provide maintenance support for entire AN/TSC-99 system and all manpackable communications equipment associated with Special Forces requirements. Experience includes airborne operations, depot level maintenance training conducted at Tobyhanna Military Depot. Attend unit meetings one weekend each month and two weeks each summer.

EDUCATION

Northern Virginia Community College, Associate of Sciences degree in Business expected 1997.

Centel Repair Training Seminars: Convergent Technology, IBM PS/2, HP Laser Printer, 1988-1989.

U.S. Army: Communications/Electronic Radio Repair Course, Feb 1987 - Aug 1987.

MCI Corporation: Satellite Communications, 1986.

U.S. Army: Tactical Microwave Systems Repair, Oct 1981 - Nov 1982.

SECURITY CLEARANCES

Secret (Active)